Second trial POM Suggestion & BUG box

Hi Guys
as same as the previous one, you can put your suggestion of POM Here.
Please dont forget to input:
1. Your Char id
2. Time of occurrence
3. Device
4. Bug info
5. ScreenShot (optional, but it would help us a lot if player CC the Screenshot of matters)

For Example:
Ling/2018-3-1/Android/Can't collect silver

Really easy right?
Thank you all for the help

Wumina
2/9/2018
Android Phone

Here's a bug in the TUTORIAL. I lost the battle with Miriam. Now it needs me to conquer, but I can't click conquer because I lost the battle not won it.

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I restarted the game, but still stuck.



Still can't conquer. So am permanently stuck in Tutorial.
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So I started up a new game, and I encounter a different bug. I fight Marian and win the battle, but unfortunate my game crash. When I load the game, the tutorial ask me to fight her again, but I already beated her, and can't click attack or conquer. so stuck AGAIN!


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Hi dear~
we just check Wumina and EricKeaton acc and we doesnt find the problem that you have said
Please check again dear, is it ok now?

Have a nice day dear

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Different problem now. You guys put Marian in my team, but the tutorial still asks me to conquer it. and the conquer button is empty. so still can't continue!

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My other account is also still bugged. Someone of your engineers completed the whole map, but the tutorial is still there and asks me to attack Miriam, but I can't click attack because elite is 0.

  
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Reply 7# TerraSlayer

Hi Dear~
I have login to your id, and find the problem that you have inform us earlier.
And there're couple question i need to ask:
1, Have you delete 3war file in your device before applying the current version in your android? if not, can u please delete the file and install the game once again?
2, Do you logout when the tutorial doesnt end?

for id Wumina, i have skip the tutorial and now it supposed to be normal now, but for id Eric, i will info to developer after CNY holiday ends and ask them to check later.
Thank you for letting us know the problem dear~ I've already sent a gratitude pack to Wumina acc. please check it out

Have a nice day dear

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Hello.

I tried uninstall and reinstall the game. I tried delete that 3war file. I tried clear the system cache. Still the tutorial is stuck on that account. My main account Wumina already fixed. The other one still bugged.

By the way, will we be able to keep the feedback package once close beta end? Or will we get any compensation pack once the game officially open?

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Also, this bug can be recreated again by either lose to Marian on tutorial fight, or close the game during the fight before the win screen. After that the game proceed with tutorial but it gets stuck because you can't conquer or attack again.

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