Second trial POM Suggestion & BUG box

Hi Guys
as same as the previous one, you can put your suggestion of POM Here.
Please dont forget to input:
1. Your Char id
2. Time of occurrence
3. Device
4. Bug info
5. ScreenShot (optional, but it would help us a lot if player CC the Screenshot of matters)

For Example:
Ling/2018-3-1/Android/Can't collect silver

Really easy right?
Thank you all for the help

Hi dear~
we just check Wumina and EricKeaton acc and we doesnt find the problem that you have said
Please check again dear, is it ok now?

Have a nice day dear

TOP

Reply 7# TerraSlayer

Hi Dear~
I have login to your id, and find the problem that you have inform us earlier.
And there're couple question i need to ask:
1, Have you delete 3war file in your device before applying the current version in your android? if not, can u please delete the file and install the game once again?
2, Do you logout when the tutorial doesnt end?

for id Wumina, i have skip the tutorial and now it supposed to be normal now, but for id Eric, i will info to developer after CNY holiday ends and ask them to check later.
Thank you for letting us know the problem dear~ I've already sent a gratitude pack to Wumina acc. please check it out

Have a nice day dear

TOP

Reply 13# ZhaBa

Hi Dear,
The problem fixed now, please re-login.
if there're still a problem, please re-download the app.
Thank you dear for the info

Have a nice weekend

TOP

Reply 20# Aladex

Hi Dear,
Can u tell us or screenshot what happening after login?
Thank you very much for the help dear

TOP

Dear, I can't see your image
but i just log in into your acc and its success
are you forget the password dear?
or can u tell me what notifications tell when login? is that any notification or just blank/stuck?

Thank you dear

TOP

Dear,
seems like u've install the wrong bag that we released wrongly couple days ago, sorry
please delete the app and download once again from the google play,
and please delete the 3war files before download the new one.
if it doesn't work please inform me again dear,
if it works, info me also dear, will give u a pack

Have a nice day dear

TOP